Here is a list of our most frequently asked questions to help you prank to your fullest potential!
We do not place your personal information on anything you send in the mail. Though, if you like, you can always let them know in your personal message!
All customers will receive a shipping confirmation email. All pranks excluding the glitter bomb letter/cards will receive a USPS tracking number with their shipping confirmation email so that they can track its progress (though you CAN upgrade to expedited shipping to get tracking on letters/cards). You can also view the tracking number via Your Account if you created an account before you completed your order. If you did not create an account, not worry, you will still get confirmation and tracking emails sent to your email address.
IF YOU DID NOT CREATE AN ACCOUNT PRIOR TO PLACING YOUR ORDER, CLICK HERE FOR TRACKING
Pranks can ship as quickly as 1 business day if you select EXPEDITED SHIPPING, but also can take up to 3 business days or longer if we are busy. You can choose between our 1-3 day EXPEDITED shipping or our ABSOLUTELY FREE shipping that typically ships in 3-7 business days. All of our shipping is done through USPS and usually arrives anywhere between 2-4 business days after shipping. Please keep in mind that processing times are different than time in transit and we cannot guarantee any shipment times.
First, go log in and go to Your Account and view the status of your order. If it is still processing, we may be able to change it for you. To change the shipping address please send us an email via the contact form on this page with your order number.
Can I Send A Personal Message With My Prank?
You bet! We allow for personal messages to be attached to several of our pranks. That being said, notes containing hate, harassment, threats, accusations, or foul language are not tolerated.